and IT Operations
Most organisations overlook the IT investments necessary to maintain stability, support a new offering or accommodate...
All businesses require a solid technology foundation to operate securely and reliably. THUSA offers a core set...
and Technical Support
Managing Networks, Firewalls, Servers, Backups, PCs and mobile devices presents a challenge for many...
We manage the effective migrations and adoption of Microsoft 365, Azure, and related cloud...
We source hardware, software and 3rd party services according to agreed standards which we establish...
Essential IT Foundation Services
A SOLID IT FOUNDATION IS CRUCIAL TO BUSINESS STABILITY
All businesses require a solid technology foundation to operate securely and reliably. THUSA offers a core set of subscription-based services essential to all businesses necessary to maintain a solid IT foundation.
Disaster recovery is essential for business continuity and can save significantly in terms of lost revenue for every hour lost due to downtime. Backups and particularly recovery, are integral to the recovery time objectives of every business. THUSA offers an industry-leading backup and recovery solution as a subscription-based service.
Solutions are customised to meet our clients’ data recovery objectives and requirements, bundling the licensing and cloud storage as a monthly service, thus thereby reducing upfront costs whilst still providing a leading and reliable backup service.
THUSA is an implementer of high-quality, SLA-backed, enterprise grade connectivity services in the form of wireless and fibre connectivity.
We match the appropriate wide area network solution(s) and underlying providers to our clients’ business requirements in order to ensure quality, competitive pricing, high availability and service excellence.
EDGE NETWORK SECURITY
Modern-day threats dictate the need for intelligent firewalling on the network perimeter. Frequent advances and ever evolving threats have proven the necessity for organisations to implement next-generation firewall solutions as a critical component of their security strategy.
Solutions are customised to meet our clients’ network security requirements. Hardware, licensing and management is bundled as a monthly service thus thereby reducing upfront costs whilst still providing a leading and reliable firewall and edge network security service.
Email remains the primary mechanism for business communication however email content, security, and continuity have all become increasingly sensitive to the latest exploits and risks evident in modern-day threats such as ransomware and malware.
Businesses can no longer operate responsibly without protection. Modern-day solutions need to be implemented to counter the threats of ransomware and malware, whilst also providing value-added services to business such as data analytics, data leak prevention, archiving, stationery branding and marketing features.
We will tailor the solution to meet our clients’ objectives and requirements, customising industry-leading products to address their needs.
MONITORING AND ALERTING
Identifying a potential issue before it becomes a bigger problem is 99% of the time able to minimize the impact and downtime to an organisation.
However, setting up and managing a Remote Monitoring and Management system is often a very daunting task for any IT Manager and the last thing on their minds. Using and being proficient on the platform we use in providing our own managed services, we have the necessary skills and experience to manage this system on an ongoing basis and are now offering this system as a SaaS offering to the IT Manager.
We will implement the tool and manage the alerts so that our clients’ Service desk gets advanced notice of any potential issues requiring their attention.
Modern-day security threats pose a significant threat to the security and safety of business information. This is evident in the proliferation and ever-increasing occurrences of “ransomware”, virus and malware threats that have plagued the technology landscape recently.
THUSA are continually seeking partnerships with industry leaders in the security space to deliver security solutions that limit the risk of these modern-day threats to our clients. Our Essential AV service makes use of a centralised platform for centrally managing all endpoints across all our clients in terms of versioning and threat alerts via our central operations centre.
The Service Desk is the underlying component for tracking service requests/incidents and ensuring they are managed and seen through until resolution. Often companies do not have the time or skill to manage this important part of their own service desk in house.
The PSA (Professional Service Automation) and ITSM (IT Service Management) tooling used to manage our own internal service delivery is also offered on a SaaS basis to the IT Manager. We will implement the product and manage it for you on an ongoing basis customizing the reporting as you require it for your organisation.